Many software failure matters hinge on uncovering the root causes of failure. Some of the many techniques we use to assess the causes of a software project failure include:
Software Project Failure
Today, no business can compete without reliable information-technology systems.
The failure of a software project or system can cost millions of dollars in lost productivity and disrupt normal business operations, placing a company at a significant competitive disadvantage. Yet study after study tells us that a significant percentage of software projects end in failure.
The Root Causes of Software Project Failure
Software projects ending in dispute typically have three major customer complaints:
Vendor and Customer Responsibilities
Software development contracts often bind the vendor to standards of care relating to the manner in which they implement software as well as the delivered software’s fitness of purpose. Similarly, the customer often has critical duties assigned by contract and industry standards. Software project failures can be traced to failures of either party in understanding and adhering to these duties.
How We Can Help
Determining the Causes of a Software Project Failure
DisputeSoft professionals are highly experienced and credentialed in the application of applicable industry standards, and have provided clients with critical investigation, analysis and opinions related to project management and software engineering failure issues. Whether the system failure dispute arises from alleged fraud, misrepresentation, negligence, or breach of contract or warranty, we provide the consulting services necessary to support or refute technical facts at issue in the case, and to arrive at the ultimate causes of a project’s demise. We have worked on more than 100 cases on behalf of both software vendors and their customers to provide detailed analyses of failed software projects and systems.
We have worked on more than 100 cases on behalf of both software vendors and their customers to provide detailed analyses of failed software projects and systems.
Our Techniques
tracing software functionality through to requirements traceability matrices (RTMs) or other technical specifications
assessing code quality using tools such as SonarQube
reviewing produced documents related to software engineering and project management
manually reviewing code to examine severe or especially important defects
assisting in the preservation of systems germane to a dispute
standing up systems using virtual machines
examining highly confidential systems or source code for a limited time while on-site
interviewing fact witnesses
assessing project delay and technical debt according to industry-standard project management formulas
measuring percent complete according to industry-standard software engineering formulas
Counsel may also request our assistance with drafting requests for production, preparing affidavits and declarations to support motions, or preparing for deposition.
Experts on Software Project Failure
Jeff Parmet
Founder and Managing Partner
Jeff Parmet is a widely respected IT dispute resolution specialist who has served as a…
Allen Klein
Managing Director & General Counsel
Allen Klein consults with software development, systems integration, IT and business pr…
J. Todd Trivett
Managing Director
Todd Trivett is a recognized industry expert in Information Technology, providing consu…
Anne Ackerman
Manager
Anne Ackerman has extensive experience in investigating software failure matter, includ…
Lubomyr Chabursky
Director
Lubomyr Chabursky is a Director in DisputeSoft's IT Project Failure practice. Lubomyr h…
Rick Watts
Director
Rick Watts is a veteran consultant of the IT industry with over 25 years of experience…
Josh Siegel
Manager & Forensic Examiner
Josh Siegel has substantial experience analyzing copyright, patent, and trade secret cl…
Sandelle Sefa
Senior Consultant
Sandelle Sefa has extensive experience with analyzing issues and preparing expert repor…
Nick Ferrara
Manager & Forensic Examiner
Nick Ferrara has been an integral part of more than 35 cases, spanning numerous commerc…
Brendan McParland
Manager
At DisputeSoft, Brendan has acquired over six years of experience in consulting with cl…
Aparna V. Kaliappan
Consultant
At DisputeSoft, Aparna assists in drafting expert, rebuttal, and investigative reports…
Tom Ashley
Manager
Tom Ashley applies his expertise in a wide range of software-related matters, including…
T.J. Wolf
Senior Consultant & General Counsel
Since joining DisputeSoft in 2016, T.J. Wolf has consulted for clients on a variety of…
Evan D’Aversa
Consultant
At DisputeSoft, Evan is an IT analyst responsible for analyzing source code in IP and s…
Leonardo Santos
Consultant
As an IT Litigation Consultant at DisputeSoft, Leonardo assists in drafting expert, reb…