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    DisputeSoft Engaged by the State of New York in Contract Dispute

    DisputeSoft Admin
    software failure expert witnesses

    DisputeSoft was engaged by the State of New York in August 2019 in the matter of CGI Technologies and Solutions Inc. v. New York State Office of Mental Health before the New York State Court of Claims.

    In 2013, CGI and the State of New York entered into a $51 million contract under which CGI was to provide the State’s Office of Mental Health (OMH) with a new electronic medical record system to modernize OMH’s IT systems while providing maintenance support for the State’s legacy system. 

    The project continued for five years, until the State terminated it in 2018, at which point CGI submitted invoices for work it determined it had been owed for partially completed work as of the contract’s termination.

    Nature of the dispute

        CGI filed a lawsuit against the State, alleging that: 

    1. The State improperly refused to pay CGI’s invoices.
    2. Delays caused by the State resulted in approximately $35 million in additional costs for CGI.

    DisputeSoft’s services

    1. As expert witnesses, DisputSoft conducted an independent assessment of 161 deliverables listed in CGI’s invoices to determine the percentage of work completed on each deliverable.
    2. Analyzed testing and requirements data from the State’s Learning Management System, and information from numerous project artifacts, meeting minutes, and related documents. 
    3. Conducted a schedule delay and critical path analysis to assess and quantify delays that occurred during the course of the project.

    The matter ultimately settled in late 2021 prior to trial.

    DisputeSoft Computer Software Analysis & Development Expert Witnesses

    Anne Ackerman, Aparna Kaliappan, Evan D’Aversa, Josh Siegel, Jeff Parmet, Kimon Yiasemides, Todd Trivett, Nick Ferrara, T.J. Wolf, Aaron Green