DisputeSoft’s 20+ experts deliver wide-ranging technical consulting services required by counsel to cost-effectively resolve disputes. DisputeSoft’s clients include Big Law firms, boutique practices, and sole practitioners who represent Fortune 100 companies, government clients, and corporate and individual clients across all industries in disputes involving software failure, intellectual property, and computer forensics. No matter the nature of the dispute or the type of software involved, whether you represent a plaintiff or defendant, DisputeSoft’s systematic, science-based approach and deep knowledge of computer science allow us to assist counsel in efficiently litigating complicated matters.

    DisputeSoft was engaged as a technical expert in June 2017 on a large-scale software project failure dispute.

    In 2005, the Pennsylvania Department of Labor & Industry had issued a request for proposal (RFP) in search of an IT systems developer that could design and build a new computing system to replace their outdated, legacy system. The developer failed to deliver a comprehensive functioning computing system by the contract deadline, despite being paid more than $150 million.

    Nature of Dispute

    The Department of Labor & Industry filed a lawsuit against the IT systems developer (IBM), alleging that:

    The developer failed to design and construct a functioning system.
    The developer breached their contract by failing to properly manage the project and complete the project on time.

    Our Services

    As a technical expert, DisputeSoft:

    Directed a large forensic preservation team for preservation and analysis of critical evidence necessary to understand the key issues of the case.
    Restored critical infrastructure to access key project evidentiary systems of record for analysis and review.
    Analyzed software engineering practices employed by the IT systems developer, and compared these against industry standards; our experts analyzed the quality of the software project based on project requirements, design, source code, project development, testing, and defect mitigation and resolution.
    Analyzed project management practices employed by the IT systems developer, and compared these against industry standards; our experts analyzed the quality of the project management assessment, mitigation, and communication of project issues and risks; the management of the project schedule; and the critical path for the schedule and responsibility for delays throughout the project.

    The DisputeSoft team developed a series of robust expert reports with objective opinions on the quality of the IT systems developer’s application of software engineering and project management best practices, as well as the cause of the project’s ultimate failure. The case settled in August 2021.


    Click here to learn more about the case.

    Allen Klein

    Managing Director

    Allen Klein consults with software development, systems integration, IT and business pr…

    Kimon Yiasemides


    Kimon Yiasemides is an expert in project scheduling, project management, and software p…

    Anne Ackerman

    Director, Operations

    Anne Ackerman has extensive experience in investigating software failure matters, inclu…

    Learn more about our Software Project Failure Services

    DisputeSoft provides software project failure services to law firms engaged in complex software disputes.