DisputeSoft was engaged as a consulting expert in June 2010 by Hudec Dental Associates, Inc. in the matter of Hudec Dental Associates, Inc. v. Multimedia Dental Systems, Inc. in the U.S. District Court for the Northern District of Ohio. Hudec Dental Associates, Inc. (Hudec) alleged that Multimedia Dental Systems, Inc. (MMD) failed to deliver a billing and dental practice management system per stated business requirements and industry standard best practices.
In fall 2008, Hudec entered into a series of agreements with MMD to deliver and install MMD’s MediaDent software and hardware at 10 Hudec dental offices. The MediaDent software would replace Hudec’s legacy operating system for data storage and retrieval, and the agreements provided that MMD would train Hudec staff on the MediaDent software, convert Hudec’s legacy data from Dentech to MediaDent, and modify MediaDent to include certain capabilities required by Hudec. Upon going live in February 2009, Hudec immediately began experiencing problems with the MediaDent system. In May 2009, Hudec reverted to the use of its legacy Dentech system and filed a breach of contract suit.