In the case MedCorp, Inc. v. Pinpoint Technologies, Inc. and Zoll Data Systems, Inc., DisputeSoft was engaged by Zoll Data Systems, the owner of Pinpoint Technologies, to perform an independent analysis of its dispatch-billing software.
MedCorp alleged that Zoll’s software suffered from performance issues as a result of defective database design. DisputeSoft determined that Zoll was not at fault for MedCorp’s system performance problems, with Founder Jeff Parmet serving as a testifying expert for Zoll.
MedCorp, an ambulance and medical transport business, licensed Zoll’s commercial off-the-shelf (COTS) dispatch and billing software.